2020-09-04T16:50:13LiveHotelPolicies1.048763659309761GBP435.902020-08-282020-08-29Percentage1002021-01-06Percentage100Check-inCheck-In time starts at: 4:00 PM Check-in time ends at: midnightExtra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the propertyFront desk staff will greet guests on arrival.Minimum check-in age is: 18Check-outCheck-out time is: 12:00 PMFeesThe following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: SAR 80 for adults and SAR 40 for children (approximately) Early check-in is available for a fee (subject to availability, amount varies) Late check-out fee: SAR 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Policies Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines. RoomDeluxe Twin Room, 1 Twin Bed, 1 Twin BedBedding type requests are not guaranteed and will be honored depending on availability upon guest arrival to the hotel.Free valet parkingFree self parkingFree WiFiCOVID19. Due to the situation related to COVID19 pandemic please be aware that circumstances may change in time according to your travel period and related to the destination in general and the hotel in particular. Some examples of it could be requiring special visas, documentation, quarantine, hotel (and or country) facilities and / or services not available or under previous request, also there could be changes in the buffet or meal availability (set menus, etc.) and capacity of restaurants and communal areas and services (restaurants, pool, spas, gym etc.). These circumstances are driven due to changes in the applicable regulation or to Health Authorities. We recommend that clients get informed prior to arrival if there is any country restrictions, also affecting to hotels. We apologize for the inconvenience and inform you that any complaints regarding these extraordinary circumstances will not be accepted.